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Lead time: Lead time is the amount of time that passes from the start of the development process of an item through to its completion. (Issue created → Issue completed)
Cycle time: Cycle Time is the amount of time a team spends actually working on producing an item, up until the product is ready for shipment. (Issue In Progress → Issue completed)
Wait time: Wait time is the amount of time that passes from the start of a process until a team actually start working on it. (Issue created → Issue In Progress)
Why
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Lead Time, Cycle Time and Wait Time matters
Typically, customers want their product shipped as fast as possible with minimal effort.
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