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  • Lead time: Lead time is the amount of time that passes from the start of the development process of an item through to its completion. (Issue created → Issue completed)

  • Cycle time: Cycle Time is the amount of time a team spends actually working on producing an item, up until the product is ready for shipment. (Issue In Progress → Issue completed)

  • Wait time: Wait time is the amount of time that passes from the start of a process until a team actually start working on it. (Issue created → Issue In Progress)

Why

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Lead Time, Cycle Time and Wait Time matters

Typically, customers want their product shipped as fast as possible with minimal effort.

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Included

Not included

All issues identified in the team’s Jira Boardboard.x

All sub-tasks within a ticket assigned to the sprint.

Tips for improving Lead Time, Cycle Time and Wait Time

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