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Included

Not included

All messages in public channels in Slack that have a questionmark question mark '?' and mention a team member '@name',

Comments on Jira tickets, Confluence pages and Bitbucket PR's

Direct messages or private channels

Creating or editing Jira descriptions, custom fields, labels etc.

Creating or editing Confluence pages

Creating or editing Bitbucket PR descriptions

Any communication from people outside of the linked team members.

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Tip

With the wide range of tools , most teams use, it is not strange that notifications can get lost. Keep a personal record for pending answersquestions.